Shipping

Update 05/20/23: At this time, And Our has decided to end service to Florida customers. Due to Florida's vague language around their most recent anti-LGBT bills, we cannot serve a state that will not serve its people. Some language in various bills criminalizes "crossdressing" and this does not align with the mission of And Our. Until further notice, Florida will not be available to ship to at checkout.

Delivery Times

Your purchases are created in Jiangmen and shipped to our studio in San Francisco for final inspection. Pieces are shipped within 24 hours of receipt from our manufacturer. Delivery times may vary. Estimated delivery times are listed for each product on the product page, and can be found in your Order Update emails.

Tracking & Notifications

We will send you email notifications with estimated delivery updates for each stage of every shipment in your order. Once it leaves our or our partner’s warehouse, you will receive an email that includes final tracking information. You can also check your item’s status on our Track My Order page.

Service Areas

And Our can ship to any street address in the United States (sans Florida), including Alaska and Hawaii. We will ship your order via UPS, USPS, FedEx, or DHL. We do not ship to PO Boxes, APO addresses, or any of the US Territories such as Puerto Rico.